Careers at Luna


At Luna, we believe in creating a community-centered environment where career opportunities go beyond just selling drinks. Our mission is to serve people with warmth and care, fostering connections that make every visit special. We seek passionate individuals who are enthusiastic about customer service, eager to learn, and dedicated to making a positive impact. At Luna, you'll find a supportive team, opportunities for growth, and a workplace where your contributions are valued and recognized. Join us in our journey to blend flavors and smiles, making every moment at Luna a delightful experience for all!


1. Your Resume

Make yourself stand out. These are steps to applying to Luna with your resume.
  • Keep your objective or professional summary on the key skills you would bring
  • Showcase your professional or academic achievements and highlight how you've added value to your organizations
  • Include relevant work experience
  • Send your resume to bobaluna.epsilon@gmail.com


2. Interview

We value personal connection and conversation. These are what we expect to learn about a candidate during the interview.
  • Tell us about yourself. Why do you believe you would be a good fit for the role?
  • Display your familiarity with boba and coffee drinks. We are not looking for technicality, but a good basic understanding.
  • Prepare specific examples reflecting on the success and competency of your past roles.


3. Training

We will assess your overall compatibility during your training. We look for quality retention and adaptive execution.
  • Mandatory in-person training sessions and a written exam to complete training
  • A candidate must display a thorough understanding of drink recipes and be able craft them on time under different scenarios.


4. Onboarding

The onboarding process is designed to ensure new team members feel welcomed, supported, and fully prepared to thrive in their roles.
  • We start with an orientation that introduces our company culture, values, and commitment to exceptional customer service.
  • New hires are then paired with experienced team members for a hands-on shift walkthrough, covering everything from drink preparation techniques to mastering point-of-sale system.
  • We emphasize teamwork, open communication, and continuous learning, providing ongoing support and feedback to help each team member grow.
  • Our goal is to create a smooth and engaging onboarding experience that sets the foundation for success.